Terms of Use

Last updated: July 17, 2025

Welcome to Eyerich. These Terms of Use (“Terms”) govern your access to and use of our website, products, services, and any related platforms operated by Eyerich (“we,” “our,” “us”). By using our website or purchasing our products, you agree to these Terms. If you do not agree, please discontinue use immediately.

1. Eligibility

  • You must be at least 18 years old to purchase from our website.

  • By using our services, you confirm that the information provided is accurate and complete.

2. Products & Services

  • Eyerich offers eyewear, accessories, and related services designed with premium materials and quality assurance.

  • Product descriptions, features, and specifications are provided to the best of our knowledge, but we do not guarantee that they are error-free.

  • Colors and finishes may vary slightly due to lighting, screen settings, and production variations.

3. Orders & Payments

  • All prices listed on our website are in Indian Rupees (INR) unless otherwise stated.

  • Payment must be made in full at the time of order. We accept various secure payment methods as listed at checkout.

  • We reserve the right to refuse or cancel any order if fraudulent activity, stock issues, or system errors are detected.

4. Shipping & Delivery

  • Orders are shipped to the address provided at checkout. Customers are responsible for ensuring accurate delivery information.

  • Estimated delivery timelines are mentioned during checkout but may vary due to logistics, public holidays, or unforeseen circumstances.

  • Eyerich is not liable for delays caused by third-party courier partners.

5. Returns & Refunds

  • Our products are eligible for returns/exchange within 7 days of delivery if found defective or damaged upon arrival.

  • Products must be unused, in original packaging, and accompanied by proof of purchase.

  • Refunds will be processed back to the original payment method within 7-10 business days after approval.

  • Customized or discounted items may not be eligible for return/refund unless defective.

6. Intellectual Property

  • All logos, trademarks, product names, images, and content on our website are the intellectual property of Eyerich.

  • You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written consent.

7. Use of Website

  • You agree not to misuse our website for fraudulent transactions, spamming, hacking, or any unlawful activities.

  • Eyerich reserves the right to suspend or terminate your account or order if any misuse is detected.

8. Warranty Disclaimer

  • Our eyewear is designed with high-grade materials like polycarbonate lenses, TR frames, and rust-proof alloys for durability.

  • While we prioritize quality and eye protection, we do not guarantee that wearing our products will prevent all health issues related to sunlight or pollution.

  • Products are provided on an “as is” basis without any express or implied warranties unless mandated by law.

9. Limitation of Liability

  • Eyerich shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products.

  • Maximum liability for any claim shall not exceed the amount paid by the customer for the product in question.

10. Privacy & Data Protection

  • Your personal information is collected and used as per our Privacy Policy.

  • We are committed to protecting customer data and ensuring safe transactions.

11. Governing Law

  • These Terms are governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

12. Changes to Terms

  • Eyerich reserves the right to update or modify these Terms at any time.

  • Continued use of our services after updates implies acceptance of the revised Terms.